Shipping Information

 

HOW LONG IT WILL TAKE TO RECEIVE MY ORDER?

All products listed on our website have a guaranteed delivery timeframe listed on them. We endeavor to process all orders within these timeframes however at times, we do experience delays when we have an influx of orders. If in doubt, please contact our Customer Service Team to check the status of your order. 

 

HOW IS MY ORDER SHIPPED?

Orders are shipped within Australia via Australia Post and Toll Ipec. Orders shipped to New Zealand are shipped via DHL. Please note any tracking number provided can take up to 24 hours to become active on the freight carriers website.

 

DO YOU OFFER EXPRESS SHIPPING?

Unfortunately, we do not have an express shipping option currently available but it’s something we are working on.

 

HOW MUCH ARE THE SHIPPING COSTS?

All orders shipped within Australia are charged a flat rate shipping cost of AU $14.99. All orders shipped to New Zealand are charged a flat rate shipping cost of AU $24.99. We do not charge anything additional if your order requires multiple shipment/s (as your order may be dispatched from multiple locations).